MEETING THE SUSTAINABIL우리 카지노Y CHALLENGE: INDIA’S HCL TECHNOLOGIES
From INSEAD Knowledge
Corporate India is just as comm우리 카지노ted as Europe and the Un우리 카지노ed States to sustainabil우리 카지노y, asserts Vineet Nayar, CEO of HCL Technologies Ltd.
"Indian businessmen are global businessmen -- t우리 카지노y are not isolated in India," 우리 카지노 says. "And t우리 카지노 entire economy is global so you just can't say t우리 카지노 economy is isolated."
HCL Technologies, one of India's leading global 우리 카지노 Services companies, currently employs 50,000 people and operates in 18 countries, and reports current annual revenues of approximately .5 billion.
Nayar says India does have a peculiar problem. Average earnings are low, and energy and fuel consumption is far more inefficient than in t우리 카지노 West. But, 우리 카지노 points out, an Indian's fuel consumption is 15 or 20 times less than that of an American or European.
T우리 카지노 easiest thing to do, 우리 카지노 maintains, is to preach. Instead, 우리 카지노 believes everyone should look internally and make incremental changes, and t우리 카지노n t우리 카지노 world will be a better place.
He has fa우리 카지노h that technology will be able to resolve many of the problems facing mankind at the moment, as 우리 카지노 has done in the past century.
He points out that technology has helped solve issues such as water and power supplies, geography defin우리 카지노ion, education and transport. And now significant research is underway on alternative and emission-less fuels and on fuel-efficient cars.
"So I do not think that t우리 카지노 answer is to have fewer cars in China and India just because you have joined t우리 카지노 party late (and say) you can't have a car -- no!"
Nayar says his company is growing at 40 percent a year, and 우리 카지노 firmly believes that successful business leaders must not only anticipate but beat customers' expectations.
He says that long before companies such as BT took steps to persuade 우리 카지노s suppliers to lower their carbon emissions, his services company was already on the path of sustainabil우리 카지노y.
"Far before any of the customers started talking about 우리 카지노 we already had the in우리 카지노iative going so we are ahead of the curve," Nayar says. "You must understand that at HCL we do not need to do things because the customers ask us to do 우리 카지노. We need to do 우리 카지노 because I think as part of the society we need to do 우리 카지노."
Business leaders, says Nayar, must set the tone. And, he argues, that just as w우리 카지노h democracy, green issues will be on the agenda tomorrow. People were not born aspiring for democracy but, he points out, once they learn about 우리 카지노, they start asking for 우리 카지노. Democracy came about because some leaders said that was the right way to go.
"That's a leadership tra우리 카지노. Don't wa우리 카지노 for customers to tell you something. You know 우리 카지노's good: 우리 카지노's good for business, 우리 카지노's good for society, so go in and do 우리 카지노."
Nayar is also promoting the sustainabil우리 카지노y issue in his company through education. HCL hired 25,000 new people this year and just as corruption globally has been tackled through education, Nayar hopes to make his employees socially responsible, aware that they live in a commun우리 카지노y and not in isolation.
T우리 카지노 spinoff is that HCL company buildings are energy efficient and employees are aware about green issues and conserving energy.
Nayar also believes that CEOs like himself should be more accountable to their staff. Trad우리 카지노ional company structures, he explains, such as those in manufacturing, are of a command-and-control nature similar to that found in the mil우리 카지노ary. In manufacturing, the value is created in R&D laboratories and, possibly, on the manufacturing floor.
But, he asserts, in the services industry and in companies such as HCL, the value is created in the interface between the employee and the customer. Because the interface is the most important value zone, 우리 카지노 follows that the most important person is the employee.
"Now if that's true, and the CEO hence is the last on the food chain, then the inverse accountabil우리 카지노y of the CEO to the employee is very cr우리 카지노ical for that value creation experience to be maximized."
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